Services

 

in-home

We serve the Boston and Metrowest areas of Massachusetts in providing fast and reliable in-home support. We are located in Framingham, MA and serve the surrounding areas and Boston.

hourly rate:

$50 per hour (minimum $50 per visit)

Travel:

Within 10 miles of Framingham: FREE!

11-20 miles outside of Framingham: $5 per mile

More than 20 miles: Contact us for a quote


remote*

Need tech support fast? Outside of our area or traveling out of state? Try our remote support services. We can fix a variety of issues by remotely accessing your computer and resolve the issue while you watch or get other things done.

general troubleshooting

$30 - Something popped up and you don't know what it means? Not sure how to get that pesky file open? Anytime you get stuck, let us swoop in and save the day.

virus removal

$75 - Is the computer running slow or preventing you from doing something. If it can still access the internet, than we can remove those pesky viruses, malware and trojans from your computer.

PC Tune-Up

$20 - If the computer doesn't have any major issues, but you feel it could be running a little faster, then let us tune it up. It's like an oil change for your computer.

*All remote services include an initial consultation to determine the best service and cost for the issue your experiencing.


Pick-up

Have a major issue or just don't have the time to schedule an in-home session? Then let me pick up your computer and service it at our company headquarters in Framingham. Pick up services are billed according to the in-home rates seen above. 

Note: This service is only available to customers within a 10 mile radius of Framingham. 


new computer consultation

I spent many years in retail helping customers find the right technology to suit their needs. Let me take that expertise and passion for new tech and set you up with the right computer, tablet, smartphone or whatever technology you might want. Fees for this service are based on time spent. If you decide to let me set up the new technology, the consultation is free!

Contact me for more information on this service.


Online pc backup

We are proud to be a Backblaze affiliate, one of the leading providers of online PC backup. Backblaze offers unlimited backup to the cloud for $5/month with support for PC & Mac.